So make sure that

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Don't forget to check how your store works on smartphones and tablets. In addition to responsiveness, an important element is visible buttons with a clear message, as well as intuitiveness. Don't hide important options deep in the menu. Also, make sure your payments are secure. Logistics and customer service During Black Friday, you need to make sure you have enough products. Therefore, check the stock levels and verify when you will deliver the purchased products to the customer.

If you know that the delivery time may be extended due to the number of orders, please inform about it on the store's website. Of course, customer service is another factor Phone Number List influencing the customer's decision and whether they will come back to you in the future. the service runs smoothly. That is why it is worth partially automating it by adding the option of chatbots on the website or on Messenger.



In this way, you will not have to engage the support department to answer the simplest questions that a bot can answer. Black Friday is a good time to increase the number of opinions about your products. Before customers start flooding your store, sign up for a Rating Captain account to instantly send product review requests and respond to all reviews from one place. You can also display ratings along with customer reviews next to your products, which will increase the chance of a sale.