HCRM is a hospital customer-centered management system established by drawing on enterprise CRM management experience and service concepts, and integrating C Level Executive List hospital management concepts, business processes, marketing strategies and customer service concepts. Its purpose is to maintain and retain existing customers, attract and tap potential customers, cultivate and expand the loyal customer team, obtain the customer's lifetime value, improve the hospital's core competitiveness, and finally achieve a win-win situation C Level Executive List for the hospital's social and economic benefits. 10. Hospital Resource Planning (HRP) Introducing a flat management idea of ERP software to maximize the efficiency of hospital resources, which can effectively improve the management function of traditional HIS, so that the hospital can fully realize the visualization of management, make budget management, cost management, and performance management scientific, and make medical and nursing separate accounting,
It is possible to apply advanced management methods such as three-level sub-department management, zero inventory management, price adjustment, multi-party C Level Executive List financing, multi-party payment and supply chain management in hospital management. 11. Hospital clinical decision support system (HBI) HBI auxiliary decision-making system integrates data scattered in various systems, associates different types of data, and forms data mining and analysis capabilities based on database, artificial intelligence, mathematical statistics, and visualization technology, and establishes hospital management and medical business. The auxiliary C Level Executive List decision support system C Level Executive List analyzes data, extracts valuable potential knowledge, and provides support for management decision-making and medical services, so as to achieve diversification of management dimensions, refinement of management granularity, and intelligence of medical services.
Double control of medical quality, to provide the best service to the society. 12. Surgical Anesthesia Information System (OAMS) The surgical anesthesia information system will bring C Level Executive List standardized work management standards, real-time and fast information flow, logistics, and capital flow to the hospital operating room, realize the real memory storage of medical records, the accumulation and effective induction of medical experience, and comprehensively solve the problem of operating room anesthesia. The informatization and digitization of process C Level Executive List management, with the extension of time, will accumulate a large and valuable information library of medical treatment, scientific research, and teaching for the hospital, which not only meets the needs of the work of the department, but also meets the needs of the digitization of the hospital.
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